You can always find your track & trace via our Track & Trace page. Enter your order number and postal code and you are redirected straight to the carrier:
👉 shop-toppers.nl/track-en-trace
Also in your email
- As soon as your order has been packed, we send you an email confirming that the order has been completed.
- Shortly afterwards the carrier (usually DHL or PostNL) emails you the track & trace link.
- Your order confirmation also contains a link to track the shipment.
No track & trace visible?
If the page says your order is still being processed, the parcel has not yet been registered with the carrier. This usually happens within 1 business day after ordering; please check back later today or tomorrow. Can't find your order at all? Check your order number and make sure you entered the postal code of the delivery address.
Tip: also check your spam or promotions folder; carrier emails sometimes end up there.